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Currently, our accepted payment method is interac email e-transfer. To use this service, an active online banking account is required. W provide payment options. Payment instructions will be emailed after the checkout process. Upon finalising your order placement, an invoice with details—including the email address for completing the payment will be provided. Accurate documentation of these specifics is essential. If any information is missing, please don’t hesitate to contact us via online chat, supplying your Order #, and we’ll be pleased to assist you through the process.

Once your E-Transfer is accepted, we will process your order and you will receive a tracking code. If your order is placed before 11am (PST), 2pm (EST), your order will ship the same day. Any orders placed after 11am (PST) will be shipped the following business day.

At WEEDSCONNER, we offer express post shipping on all orders. With this service your package will usually arrive within 2-5 business days to most parts in USA as advertised by our partner Post. The 1-3 business day (Monday-Friday) arrival time, is from the date you are sent your tracking code, not from the day your order is placed. In some cases if you reside in a rural area or small population city, it may take up to 4 business days however usually is the cases for cities that will normally require reasonable time.

Ordering is quick and easy.

1. Visit the “Shop” page and review our products by clicking the product title.
2. Point to a product and choose “ADD TO CART” and choose quantity.
3. Click the “CART” or “VIEW CART” when you are done and review your order.
4. Remove items by clicking the “X” button. Add/reduce quantities by clicking the “+” and “-“ buttons beside a product. Click “UPDATE CART”.
5. Click “CHECKOUT” when ready.
6. Review your billing details, shipping details and order details.
7. Before placing your order. You need to read and accept our terms & conditions.
8. Choose “PLACE ORDER” when you are done; if your purchase fails, you may need to set up an ACCOUNT before you can order products.
9. Check your email for a confirmation letter and next steps to issue an E-Transfer.
10. Send your E-Transfer and make sure it was processed. We will then process and ship your order.

Your order will be handled with care and sealed properly to protect your purchase and privacy. Shipping via Canada Post ensures your order will be sent discreetly and securely. We will ship orders once if it goes missing thru our delivery carriers.

If a package is lost or stolen, Weedsconner offers a one-time reshipment. Refund or reshipment eligibility is reviewed on a case-by-case basis and typically takes 3–7 business days to process.

If there’s an issue with your order, take clear photos of the package, shipping label, and packing slip. Contact our support team via email or live chat with your order number, and we’ll guide you through the next steps.

Absolutely. All packages are shipped securely and discreetly with no visible indication of the contents. Your privacy is a top priority from checkout to delivery.